FREQUENTLY ASKED QUESTIONS.

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ANSWERS TO OUR MOST ASKED QUESTIONS. 

 

We know it's important that your bank or credit union have as much information as possible to ensure superior service to your customers.  Below is a list of our most common questions to help you better assist your customers and understand the ins and outs of PayMōli .

WHAT IS PAYMŌLI?

HOW DO MY CUSTOMERS  GET THE PAYMŌLI APP?

WILL THE FI BE ABLE TO CONTROL WHO IS ABLE TO USE THE APP AND MAKE PAYMENTS?

WILL I BE ABLE TO BRAND IT WITH THE FI'S LOGO?

HOW DOES THE SYSTEM VERIFY THE ACCOUNT OF THE PAYMŌLI USER?

WHAT IS THE PAYMENT SETTLEMENT FLOW/TIMEFRAME?

WHEN ARE FUNDS AVAILABLE TO THE PAYEE?

ARE THERE ANY PAYMENT LIMITS FOR THE PAYER?

WHAT, IF ANY, PROCESSES ARE AVAILABLE FOR A PAYER/PAYEE TO USE IF THEY WANT TO ORIGINATE/RECEIVE FUNDS IN EXCESS OF STANDARD LIMITS?

CAN THE PAYER ACCOUNT BE OVERDRAWN OR WILL THE PAYMENT BE DENIED? 

WHAT IS REQUIRED (e.g., steps for sending/receiving a payment, approces process) OF A PAYER/PAYEE TO AUTHORIZE A PAYMENT?

WHAT ACCOUNT TYPES (e.g. business, consumer) ARE ELIGIBLE TO SEND OR RECIVE A PAYMENT?

IS THERE A TRANSACTION HISTORY AVAILABLE FOR FI CUSTOMERS TO SEE?

SOMETHING STILL ON YOUR MIND?

Need to know more about something we haven't covered? No worries, contact us and we'll be happy to help. 

Contact us
For more information about our person-to-person mobile solution call 972.722.5400 or contact us.

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